Problems with your landlord? The Complaint Process

All of the items listed below can be handled by calling the DNS HOTLINE at 286-2268.

• Landlord - Tenant rights and responsibilities disputes
• Tenant complaints about building conditions
• Garbage, debris, litter on private property or business area
• Abandoned, nuisance or junk vehicles parked on private property.
  • (Cars parked in yards without owners permission go to Police Department 933-4444)
  • Cars abandoned on the street or alley go to Dept. Public Works Tow Desk 286-8350)
• General Building Code Enforcement questions
• Exterior Code Surveys Code Compliance Program
• Animals that are abused, running at large or other nuisance pests like roaches, mice or rats.
• Lack of heat, water or other essential service

Related property & building code issues handled by other City Departments   

• Requests for special pick-ups and dumpster reservations (DPW 286-8282)
• Bees or Hornets in City owned trees (DPW's Forestry Department 286-8282)
• Lead Paint Inspections (Health Department 286-0387)
• Fraud by landlord or contractor (State of Wisconsin Consumer Protection 266-1231)
• Housing Assistance (DCD 286-5677)
• Building Permits (Development Center DCD 286-8211)
• Building Codes-copies of code books (Legislative Reference Bureau 286-2295)