Q: Officer Gloria, Ald. Donovan calls the CLO the "living, breathing personification of the MPD" on neighborhood streets and in schools, churches and businesses throughout the district. As a CLO what is your biggest challenge on a daily basis?
A: My biggest challenge on a daily basis is managing my time so that I follow up with citizens in a timely manner and provide them with accurate crime prevention information.
Q: As the MPD's first fully bilingual CLO, do you find Spanish-speaking residents are more inclined to approach you with info and requests? Are they appreciative of having a police officer who speaks Spanish?
A: Yes, Spanish-speaking residents are more inclined to provide information, requests and questions, and they are very appreciative of having a Community Officer who speaks Spanish. More importantly, not only do I speak Spanish like many near south side residents, but I also understand where they are coming from.
Q: As CLO what is your basic philosophy or motto in how you approach your work?
A: My philosophy is that I try to provide people with accurate information, with answers to their questions, and I try to return their calls in a timely manner.
Q: How do you interact with businesses and merchants?
A: I try to get to know them and their workers, and I take their concerns very seriously. I help by guiding them on preventing crime while being safe at the same time.
Q: If you could provide one basic piece of advice to citizens, what would that be?
A: Contact your Community Liaison Officer and request a Block Watch start-up meeting for you and your neighbors as soon as possible. Don't wait for a crime to happen!