City services are customer services
Accountability in Management (AIM) – The Mayor has instructed the Budget Office and other City departments to assist in the creation of a system that helps track City services and improve efficiencies. The system helps achieve these goals by developing strategies, increasing accountability and providing regular measurements and analysis. AIM systems have been extraordinarily successful in New York City and Baltimore.
COMPASS – "COMPASS," which stands for Community Mapping and Analysis for Safety Strategies, is a tool that provides incident-level crime data to the public via community mapping application on a web site. COMPASS provides timely and accurate information about crimes occurring in very specific areas of the City. This information can be used to inform citizens and law enforcement and reduce crime. Click here to visit the COMPASS web site.