City of Milwaukee
 

Call 286-CITY

The City of Milwaukee unveils 286-CITY
The One-Stop Shop for City Services and Information

One of Mayor Barrett's initiatives outlined in his 2005 State of the City address was to streamline public access to City government.  Utilizing the City's state-of-the-art telephone system and current resources, the City designed 286-CITY at no cost to the taxpayer.  The system is in both English and Spanish and is designed to be both static and dynamic in processing requests for services and information.  Over 80% of all calls to City government can be routed through 286-CITY and the remaining calls can be answered by customer service representatives who are available during normal business hours.  Police and fire non-emergencies can be routed through the system as well, but residents must still dial 911 for all emergencies.   

Dial: 286-CITY (2489)
then press:

3 Police/Fire Non Emergencies
 
1 Police
2 Fire
4 Mayor/Common Council
 
1 Mayor
2 Common Council/City Clerk's Office
3 Licensing Division
5 Department of Public Works
 
1 Parking Operations
2 Milwaukee Water Works
3 Street Maintenance, Street Lighting, Traffic Control, Sewers, Forestry and Sanitation including Solid Waste/Recycling
6 Department of City Development
 
1 Housing Authority, Public Housing, Rent Assistance
2 Development Center, Permits, Occupancy Applications, Zoning, Historic Preservation, Property Research
3 Business Assistance Programs
4 City-owned Real Estate, City Planning, Low Interest Home Renovation Loans
7 Health Department
  Immunizations, Medical Assistance, WIC, Communicable Disease Control
8 Library
 
1 Library Hours
2 Renew Library Items
3 Other Services
9 Department of Neighborhood Services
 
1 File complaint for Building Code Violations, Litter, Graffiti, Nuisance Vehicles
2 Inspection Services
0 Customer Service Representative
  For all other City departments and services

CALL 911 FOR ALL EMERGENCIES

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